If you have any questions or concerns, contact us

Terms

Terms of purchase

Prices and payment

Each item is listed with a price including VAT. In the shopping cart, you can see the total price including all fees, VAT, shipping and payment.

Payment options

CARD PAYMENT: via KLARNA.

Invoicing solutions: KLARNA CHECKOUT or PAYPAL


Shipping & delivery

Shipping costs webshop

Shipping prices are based on size & weight.
The total shipping price is automatically calculated at checkout.

The shipping steps run between SEK 49-199 for the most common smaller products.
Larger packages SEK 399-499
Stools from SEK 799
Children's ATV SEK 1299
Moped shipping SEK 1899
MC Shipping SEK 2899
ATV Shipping SEK 3999

Smaller packages are sent with Postnord home delivery as long as the package fits in the mailbox, otherwise it is sent to the nearest agent.
Larger packages are sent with Postnord & Schenker to agents.
Pallets and vehicle shipments are sent with Schenker home delivery.

Delivery time

Normal delivery time: 2-5 days (As long as goods are in stock).
Örebro MC Service only sends trackable packages and is not responsible for unclaimed packages.
The delivery time for ordered goods is usually between 5-14 days. If you have any questions about a product, please contact us.

Pickup store

Örebro MC Service can deliver goods via pickup in the store at no extra cost, select "PICK UP" in the delivery method when ordering.

Home delivery vehicle

We also deliver sold vehicles for an offer of only SEK 399.
The conditions for driving vehicles home must be a maximum distance of 10 km from the store Manillagatan 5 in Örebro according to GOOGLE MAPS.
Longer distances are charged with +100 SEK per mile.

Open purchase & return

Open purchase is valid for 7 days after the order date, return costs are paid by the customer.
Full amount for ordered products is refunded as soon as the goods are returned to us. You are obliged to keep the item in the same good condition as when you received it. You may not use it, but of course carefully examine it.
NOTE. We cannot pick up packages from agents, so the package must be sent to our business address, Manillagatan 5.

NOTE: OPEN PURCHASE DOES NOT APPLY TO:
- Electronic parts, variator weights, spark plugs
- Discounted goods
- Used goods
- Ordered goods
- Vehicles

Right of withdrawal

Your right of withdrawal (the withdrawal period) is valid for 14 days. Your message to us must clearly state that you regret it. The cancellation period begins on the day you received the item. Return of the product is returned/financed by the customer.

Observations for your right of withdrawal:

Full refund requires the item to be in mint condition. If the product possibly returned in any way in a damaged condition, a deduction will be made to restore the item to new condition again.
You are obliged to keep the item in the same good condition as when you received it. You may not use it, but of course carefully examine it.
For ordered goods, ÖREBRO MC AB has the right to charge a fee corresponding to the administrative fees for the order.

Repayment obligation:

If you have exercised your right of cancellation, we shall refund what you have paid for the product as soon as possible or at the latest within 30 days from the day on which we received the product or the notification that you have canceled.

Warranties and complaints

Örebro MC Service provides guarantees according to the manufacturer's recommendations.

Used products:

Used parts are sold subject to scratches, dents or other minor damage.
All used parts are functionally tested and guaranteed to be functional.
Remarks on each product are included in the description for each product. NO RIGHT OF RETURN ON BEG PRODUCTS.

Privacy Policy

When you place your order with us, you provide your personal data such as name, delivery address, phone number and email.

In connection with your registration and order, you agree that we store and use your data in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed. In that case, contact us by e-mail.
- info@ orebromcservice.se -

Reservation

We reserve the right for misspellings and wrong retention in our online store.
Should the ordered item not be in stock or not available within the desired time, the entire amount will be refunded to you as a customer.